The Playgrand Casino began operation in 2000. They rebuilt the site and came back offering an exciting new game library and services. They have two separate licenses. One is from the United Kingdom Gambling Commission and the other was issued in Curacao. Caddell Limited N.V. owns the site and is a part of White Hat Gaming. This company manages several well known and popular sites including Gold Spins, MainStage Bingo, Diamond 7 and the Cyber Club. The site is available in numerous languages for the players including Swedish, English, Russian, Norwegian, and Finnish. The majority of the players are from the United Kingdom, the Netherlands, Poland, Finland and Sweden.
When You Visit
The first thing that becomes apparent when visiting the Playgrand Casino site is the comfortability. The site has a nice feel, is well organized and immediately offers numerous options. The current casino bonuses are highlighted and players only have to click a button to receive full details. The jackpot total is an enticing aspect and constantly increases. The main colors are bright pink, black and white for a classic, simple and tasteful appearance. There are separate buttons for the games room, promotions, registration, mobile play, winners and to contact the casino. The site does a good job of providing the necessary information regarding the promotions and available variety of games. Logging in is easy and requires just the user name and password once the registration process has been completed. The website has good responsiveness but mobile device players will need to use the mobile mode. Once the user has logged in, they can take advantage of the bonuses and promotions while playing to win real money. There are only three simple steps to the sign up process. The process should not take more than roughly five minutes. The site has received excellent reviews overall and is competitive among the other online casino sites available. They have achieved a good reputation and will attempt to help resolve any issues their players may be experiencing. The site and games both load quickly with excellent graphics. The music, bold colors and layout add to the excitement of the players.
Bonus & Promotions
Playgrand Casino offers an exceptional Welcome Bonus. This includes a bonus up to $1,000 and 100 free spins on several different games. This includes Guns n Roses, Gonzo’s Quest, Jack and the Beanstalk, Starburst and Fruit Shop. The wagering requirement for the deposit bonus is 35x. This also applies to the player’s free winnings. Only bets placed using the funds deposited will count towards the wagering requirement. When bets are placed with the funds deposited the bonus restrictions do not apply. Withdrawals can be made at any time provided the money wagered is from funds deposited by the player. The current bonus is called the Hot Summer Cash Race and runs throughout the month of June. The prize pool is $5,000. A $50 minimum deposit is required to qualify. No matter what the value of each individual spin, the players will receive a point for every fifty spins. There is a leaderboard provided to track the progress with daily updates. There will be 100 winners with a first prize of $1,000, second prize is $500 and third is $250. The bonuses and promotions offered are in line with what is available at other online casinos. The specialty bonuses do change and the details are always available through a link located on the homepage for the site.
In the Mobile
The advances in technology and the ease of internet availability have changed the world of online gaming. Many individuals prefer to enjoy their favorite games from the comfort of their own homes. This has led to a sharp increase in the number of players using a mobile device such as an iOS or an Android tablet or smartphone. Playgrand Casino provides these players with a mobile platform designed for these types of devices. The mobile version of the site fits these devices beautifully. There is no need to download any software because the site is accessed using the browser of the individual devices. The games launch well, the graphics are high quality and there are an extremely wide range of games available through the mobile version. When the player enters the site they will land on the home page. The mobile button is easily accessible and located in the upper left of the screen. This version has been specifically designed to fit the smaller screen.
The Playgrand Casino uses the biggest and most popular software names. This includes NetEnt, Microgaming, White Hat Gaming, Aristocrat, Nyx Interactive, Games Warehouse, NextGen Gaming, Quickspin, 1x2Gaming, Thunderkick, Betsoft, Elk Studios, Amaya, Multicommerce Game Studio, Leander Games, 2 By 2 Gaming and Ezugi. An excellent variety of games are offered including slots, live casino, jackpots and table games. The video poker games include Jacks or Better, Deuces Wild, Joker Poker and All American. Their games selection is extensive and includes baccarat, Caribbean Stud Poker, blackjack, roulette, Red Dog, Casino Hold ‘Em, scratch cards, Golden Derby, Bingo, Texas Hold ‘Em, Keno, Oasis Poker, Casino War, Sic Bo, Penalty Shootout, Three Card Poker, Bingo and Ballistic Bingo, Pai Gow Poker, craps, Virtual Sports, Darts 180 and Poker Pursuit. The Playgrand Casino also provides a massive selection of slot games including Wheel of Fortune, Lost Pyramid, Marbles, Bubbles, Fortuna, Shoot for Gold, Max Win, Lucky Double, Zodiac, Ace, Tribble, 7 Gold Scratch, Hall of Fame and Triple Wins. A lot of these games are available using the mobile platform.
Deposits and Withdrawals
The Playgrand Casino provides a nice selection of both deposit and withdrawal options for their players. The accepted methods for deposit are Mastercard, Visa, Maestro, Neteller, Ukash, Paysafe Card, Skrill, Visa Electron and POLi. The accepted methods for withdrawals are bank wire transfers, Visa, Skrill, Neteller and Visa Electron. The time necessary for a withdrawal to complete are dependent on the method chosen. An EWallet requires 24 to 48 hours, both Debit and Credit cards two to five days and bank transfers three to five days. The site does impose a limit on withdrawals to $10,000 per player each week. The average speed of all payouts is three days.
The Playgrand Casino provides an option for live chat available 24 hours a day and 7 days a week. The casino prides themselves on providing top quality customer support and service. They will offer assistance in any way they possibly can. The support email provided is [email protected] The site additionally provides tips for troubleshooting due to the availability of so many different browsers and computer configurations. Compatibility with the site is not a common issue but it does happen occasionally. The most common issues can be corrected simply by clearing out any cookies present in the cache or refreshing the website page. If this does not resolve the issue the casino asks the player to explain their difficulty in an email and will offer assistance. If a screen shot is available they recommend including it with the email. The Playgrand Casino has received numerous excellent reviews and most players are happy with the service provided, the selection of games available and the way the site has been formatted.