Chance Hill is one of the youngest online casinos out there, having been established in 2015 in Madrid. The site focused on a sleek, modern design that looks great and appeals to younger players.
While the company has not had incredible breakout success alone, they caught the eye of outside investors and consultants. In March 2017 Chance Hill and all their assets were acquired by the Scandinavian gaming group iGaming, with the final goal of expanding the company and bringing this smooth interface to more players.
The layout and interface is the first thing that you notice when you come to the website. The color scheme focuses on cool colors such as blue, and the entire feel is designed to be relaxing and engaging. Everything is crisp, smooth and simple without any unnecessary details..
Rather than being bombarded with information you are presented with relatively little. There are just two tabs or the top of the screen, games and promotions. This simplicity really appeals to younger players who typically like to explore on their own and don’t necessarily need to be given any more information than just the most important facts. For casinos this information would be the game selection and promotions.
Another cool feature is that the website supports many languages automatically and will customize the look of the website depending on your browsing location. While this isn’t the end all be all, it’s still a useful little feature. This can be changed on the fly by clicking on the flag icon in the upper right hand corner of the screen and selecting another language.
Bonus & Promotions
Chance Hill has promotions that are typical of the usual online casino. There is a 100% welcome bonus for all new customers that comes with a 60x wagering requirement. Like most online casinos different games contribute differently to this value, with slots providing a full 100% contribution toward completing your wagering requirements.
In addition to this weekend bonus there is also a regular weekend deposit bonus awarding up to 150 free spins. Each time you deposit 10 Euro or more you receive 15 free spins on The Legend of Shangri-La, the maximum limit of 75 free spins possible on Saturday, and another 75 spins on Sunday.
Unfortunately there are currently aren’t any no-deposit bonuses, but new players are always welcome to try the game on a free play practice basis.
In the Mobile
The mobile interface looks almost identical to the one online and runs just about as smoothly. The same color scheme and interface is maintained, along with the simplified focus on just games and promotions. Because the slot and table games are all furnished through third party party game providers, the availability to play on mobile will vary on a case by case basis.
It is clear based on the game selection that only games that provide a seamless experience between PC, Mobile and Tablet are selected. This will mean that sometimes your favorite game from a certain provider may not be made available in order to accommodate this seamless experience. What you see is what you get in the mobile version, there is nothing missing or added.
The games are where this company stands out Above the Rest. While many companies prefer to operator only on a single provider in order to negotiate more favorable contract terms Chance HIll goes all out and has just about every game imaginable. The provider list is long and is as follows: Quickspin, Netent, Play N Go, Microgaming, NYX Gaming, Scientific Games, Yggdrasil, Genii, IGT, Evolution and Red Tiger. By partnering with just about every single provider Chance Hill can offer hundreds of different slot games
What’s notable about these providers is that in includes American companies Quickspin and IGT. This allows the casino to offer games that are typically seen in Las Vegas Casinos, giving a truly unfiltered, US Casino experience from your home. Other standouts include Microgaming for their 3d slots, as well as Yggdrasil for being one of the newest providers to enter the market. Finally, with the addition of Scientific games the site picks up notable mobile slot games such as Zeus and Amazon Queen.
Some players might be disappointed by the lack of truly classic slots. All these players are usually older, sometimes a complicated game game with lots of bells whistles and animation is not what you are in the mood for. These options simply are not present, in order to maintain the feeling of being as high tech and modern as possible, Chance Hill has chosen to forego some classic slots and games. Altogether the games package does definitely seem as though it is marketed toward younger players. There are a large number of slot providers providing their best and most visually stimulating games but there is little in the way of classic games. This decision couldn’t be made more clear by the way in stark lack of table games provided. It almost seems as though Chance Hill only provides Blackjack and roulette because they feel like they have to and would much rather their customer base only play slot games. For the exclusive slot player this is fun, but many players prefer some variety.
What comes as a surprise is that despite working with so many different providers there are relatively few tables made available at Chance Hill. For digital table games there only seems to be Blackjack and roulette currently available. This comes as a real disappointment; there is very little reason to have so many different slot games from so many different providers without supporting popular table games such as Baccarat, Three Card Poker, Pai Gow poker and even craps. It’s surprising to that despite being a casino in name, there is just no option to play dice.
Live casino offerings are a bit better but still suffering from the same faults. There are nearly 20 different Blackjack lobbies but once again there is no option to play baccarat. The live casino does however include casino hold’em, as well as a unique game they call “Dream Catcher”. While the name “Dream Catcher” may seem fancy and whimsical, it bears a strong resemblance to the big six wheel seen in most larger land based casinos.
One very convenient feature of the games tab is the ability to sort and filter through slot games based on mechanics as well as other criteria. If you like a game that has high risk and high reward there is an option to filter out the game is based on this. If you like games with high jackpots there is also an option to filter only for games with large progressive jackpots. There are also ways to sort for more traditional game mechanics such a sticky symbols and free spins. There is even an option to search for games that allow wind to happen “both ways”. This means that you can win on these games reading the reels from left to right as well as right to left, leaving fewer spins completely dead in the water after an unlucky second reel.
Deposits and Withdrawals
When it comes to depositing Chance Hill provides the usual digital payment options. This includes credit cards such as Visa and Mastercard, but also e-wallets such as Neteller and Skrill. Lesser known options include Trustly, Paysafecard, ecoPayz, and zimpler. There currently is not an option to do a deposit by money order, but this is rarely a concern for the vast majority of players.
Withdrawals can be done through many of the same providers. Deposits can be made to e-wallets such as Skrill and Netteller and funds can also be transferred back to a debit card. There are fees ranging from 2.5% to 3.5% for every single option with the exception of Trustly, which is a major disappointment.
One thing that is nice about Chance Hill is the option to call into phone support, which is available Every day: 08:00 – 24:00 CET. In addition the usual chat and email support is available as well during these hours. It’s a bit unfortunate that the chat support is not available 24 hours per day, but Chance Hill’s business hours are still very generous.
As a package, Chance Hill offers a sleek and efficient interface that does not play tricks with its customers. What-you-see-is-what-you-get no matter what what device you use and even the language in low calorie options are made available no matter where you are playing from. The bonuses currently are a bit weak, and there aren’t any no-deposit bonuses, but the side does offer an unmatched experience in terms of having all the latest and greatest games in one place running at their peak. Hopefully as the company grows more options can be made available for table and slot games.